Shelter Advocates (Part-Time)

Position: Part-time Shelter Advocate – variable shifts

Accountability: reports to the manager of shelter services
Hours: approximately 20-25 hours per week, rotating weekend to including days, evenings, holidays, and potentially overnight shifts

Summary/Objective:
The Shelter Advocate promotes the mission and models the values of Anna Marie’s Alliance by providing direct support to residents.

Minimum Education & Experience Requirements:
• Four-year degree in a human services field (social work, psychology, sociology) or two years relevant work experience.
• Fully operational vehicle, valid driver’s license, and current car insurance.

Other Requirements:
• Experience working with persons with underlying mental illness, trauma, and or chemical dependency.

Essential Functions:
1. Creates a welcoming environment for all residence and assists in identifying needs during intake process.
2. Provides advocacy and support to victims of relationship abuse.
3. Responds to crisis calls and within the shelter promptly, and provides resource information and referrals to victims of relationship abuse in our agency.
4. Maintains shelter security at all times.
5. Meets with residents in a case management setting to review goals.
6. Assists residence in identifying their strengths and in exploring solutions to barriers and assisting with personal skill-building.
7. Communicates information between shifts on activities of residences.
8. Maintains client confidentiality and follows safety policies.
9. Keeps accurate records by inputting stats in agency’s data base.
10. Follows Anna Marie’s Alliance’s policies, protocols, and procedures.
11. Arrive to work promptly and regularly
12. Assists in housekeeping chores
13. Assist residence with transportation needs.
14. Participates in check-in meetings and in other meetings, as requested.
15. Performs other duties as assigned.

Required Competencies:
Leadership
• Exhibits confidence in self and others, and inspires trust and respect
• Accepts feedback positively from others
• Believes in the vision and mission of Anna Marie’s Alliance
Knowledge
• Meets all residents/clients with an understanding of Trauma-Informed Care and Person-Centered approach
• Understands the unique problems encountered by domestic violence victims in need of advocacy services
• Responds to victims and their children with appropriate interpersonal communication and intervention skills
Accountability
• Must be on time for scheduled shifts
• Establishes and maintains clear boundaries with clients.
• Demonstrates the ability to work independently with minimal supervision as well as working on a team
Communication
• Demonstrates a willingness to share ideas and perspectives and encourages others to do the same
Valuing and Leveraging Diversity
• Treats all individuals with dignity and respect
• Values diversity and has the ability to work with diverse racial, cultural, social, economic and 2SGBTQIA+ backgrounds
Emotional Intelligence
• Demonstrates the ability handle crisis and stressful situations
• Ability to de-escalate situations with logic and reason
Work Environment
• Primarily, work is performed in a shelter environment
Physical Demands
This position requires the ability to sit, stand, walk, and occasionally lift up to 30-35 lbs. This position is responsible for doing occasional light housekeeping such as sweeping, vacuuming, mopping, dishes, packing, and other household chores. Will use office equipment, including computer and telephone.
Must be able to stay awake and alert during all work hours.
Travel
This position requires travel in the local area. Out of the area and overnight travel is rarely required.

Fill out application below or contact our HR Manager Mary at MaryR@annamaries.org or 320.251.7203 x253